Privacy Policy

Effective date: October 14, 2026

This Privacy Policy describes how Axalta Coating Systems Ltd., operating as axaltapro, collects, uses, shares, and protects personal information when you visit axaltapro.com, place an order, or communicate with us.

Personal Information We Collect

Depending on how you use our services, we may collect:

• Your name and contact details;
• Billing and delivery addresses;
• Telephone number and email address;
• Account and login information;
• Order and transaction history;
• Customer service communications;
• Product reviews or form submissions;
• Device, browser, and network information;
• IP address and approximate location;
• Website usage and interaction information.

Payment information is processed by authorized payment providers. We do not intentionally retain complete payment card numbers on our own systems.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

• Operate essential website functions;
• Maintain shopping-cart and account sessions;
• Remember customer preferences;
• Measure website traffic and performance;
• Detect fraud and security threats;
• Evaluate advertising where permitted by law.

You may manage cookies through your browser or available website controls. Disabling necessary cookies may prevent certain website features from functioning correctly.

How We Use Information

We may process personal information to:

• Accept, process, and deliver orders;
• Confirm payments and transactions;
• Provide order and shipping updates;
• Respond to customer service requests;
• Process returns and refunds;
• Detect fraudulent or unauthorized activity;
• Maintain website and account security;
• Improve our products and services;
• Comply with legal, tax, and accounting obligations;
• Send marketing messages where permitted.

You may unsubscribe from promotional emails by using the unsubscribe option included in the message.

Disclosure of Personal Information

We may disclose relevant information to service providers that support our business, including:

• Shopify and website hosting providers;
• Payment processors;
• Fulfillment partners;
• Shipping carriers;
• Customer service providers;
• Analytics and security providers;
• Professional and legal advisers.

Service providers may process information only for the services they provide or as otherwise permitted by applicable law.

We may also disclose information when legally required, to protect our rights or customers, or in connection with a merger, financing, acquisition, sale, or restructuring.

We do not sell personal information for monetary compensation.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, organizational, and technical measures to safeguard personal information.

No online service or storage method is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Obtain a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent where processing relies on consent;
• Opt out of qualifying targeted advertising or data sharing.

To submit a privacy request, email michapaski825@outlook.com. We may verify your identity before completing the request.

Children’s Information

Our services are not intended for children under the minimum age established by applicable law. We do not knowingly collect personal information from children.

A parent or guardian who believes that a child has provided personal information may contact us to request a review.

International Processing

Personal information may be processed in the United States or in other countries where Shopify and our service providers operate.

Where required, we use appropriate measures intended to protect information transferred between jurisdictions.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The updated version will be published on axaltapro.com with a revised effective date.

Privacy questions may be sent to michapaski825@outlook.com.